Orders can be placed online, by telephone, fax and in person
To place an online order, simply locate the product you would like to buy and click on the “add to cart” box. The next screen will let you update quantities or remove an item from your cart. You can repeat the above steps to find other products. When you have finished your order you can proceed to “checkout." The next step will be to complete your shipping and billing information, then your payment information and click “place Order.” We recommend that you print the confirmation page for your records. Our secure online ordering process is the preferred and most expedient method of ordering.
Order by fax:
Send fax orders to 1-305 -545 - 5367
Order by mail:
2137 NW 20 St
Miami, FL 33142
We will begin processing the order as soon as it is received. Please include an email address to receive an order confirmation and tracking information on your shipment.
Visit our showroom. We are open Monday thru Saturday from 9:30am - 6:00pm
As soon as the order is shipped, an email with the tracking number will be sent to you. You can use the shipping company web site in order to track your package.
We accept: Master card, Visa, American Express, Diner’s Club, Discover and Paypal. We also accept personal and company checks and money orders by mail. Your order will be shipped once payment has cleared.
Any unopened merchandise in its original condition and original sealed packaging can be returned to us within 30 days of receipt. You will receive a full refund less shipping costs. If shipping was free for your order it will be deducted from the credit to your credit card.In order to return merchandise, you must obtain a return number from our customer service department.
The following is required to process a return:
1- Return number
2- Packing slip
3- Your reason for the return of the merchandise
4- Your full name, address, phone number and e-mail address
Any shipping costs you incur to return the merchandise will be your sole responsibility.
Only Returns, using a trackable courier ( UPS, Fedex, USPS Delivery Confirmation) will be accepted. Returns should be sent to:
2137 NW 20 St
Miami, FL 33142
Orders are placed in an automated order processing system. We cannot cancel or modify your order once it has been placed.
On occasion, demand for a product will exceed the quantity in stock. If this is the case, and you ordered an item that is currently out of stock, we will notify you by e-mail that the product is backordered and let you know when it is expected. We will often give you the option of replacing the item with a different one (i.e. a different color) or send the product when it is back in stock.
If you have ordered multiple items, in-stock items will be shipped immediately via your requested shipping method, so as not to delay your entire order. Backordered items will be shipped separately at no extra cost to you.